Mervyn Donnell

What I bring

Core Competencies

Project Delivery

Full project lifecycle management
Agile, waterfall & hybrid methods
Sprint planning & backlog management
Release & change management

Stakeholder & Leadership

C-suite & Steering Committee reporting
Cross-functional team leadership
Vendor & supplier management
Coaching & team development

Risk & Governance

Risk, issue & dependency tracking
CAB & compliance processes
Budget development & control
Regulatory change delivery

Tools & Frameworks

Jira, Confluence, MS Project
PlanView, SharePoint, Teams
PRINCE2 & Scrum frameworks
Service design & process mapping

Career history

Professional Experience

FATCA & CRS Consultant

Lloyds Bank International, Isle of Man (Hybrid)

Sep 2025 – Dec 2025

Delivered process maps and automation options for Payments Risk and Compliance teams.
Facilitated stakeholder workshops to identify improvement opportunities and build consensus on process redesign.

Release Manager

Bank of Ireland Capital Markets, Dublin (Hybrid)

Feb 2024 – Jul 2024

Led a major regulatory-driven payments platform implementation (Murex), coordinating multi-timezone delivery teams through a complex, high-risk go-live programme.

Developed and executed detailed RunBooks for a 72-hour go-live delivery window across multiple international teams.
Secured CAB approval and managed all internal and external dependencies through to successful production release.
Ensured post-go-live stability through rigorous execution tracking and stakeholder reporting.

Cards Project Manager

Bank of Ireland, Dublin (Hybrid)

Feb 2023 – Dec 2023

Delivered multiple regulatory change projects using Agile and hybrid delivery across Cards and Payments infrastructure, managing third-party vendors and Steering Committees.

Reduced Regulatory reporting timeframe from 7 to 2 days through process mapping and iterative delivery.
Managed key vendor relationships (TSYS, FiServ, Thales, Visa/Mastercard) to deliver on time and within budget.
Designed and executed a 100-card cross-border (Ireland and UK) test programme.
Managed overnight post-go-live shakedown testing across multiple time zones.

Payments Project Consultant

Barclays Private Bank, Isle of Man

Sep 2019 – Nov 2019

Ensured PSD2 compliance across multiple payments and cards projects within a tight regulatory timeline.
Redesigned project governance framework to align with Barclays Group standards and Agile best practices.
Coached Project Managers and SMEs in Agile delivery best practice.

FasterPayments Project Manager

Nedbank Private Wealth, Isle of Man

Feb 2019 – Aug 2019

Designed and implemented Straight Through Processing for payments, achieving significant efficiency gains.
Aligned processing with PSD2 compliance requirements via Evry (third-party cards processor).
Delivered all milestones on time while managing budget, risk and stakeholder communications.

Earlier Roles

RBS · Lloyds Bank · Barclays

2014 – 2022

Implementation Manager, RBS — GDPR-compliant Zoom platform rollout (2021–2022)
Business Readiness Consultant, Lloyds Bank — Payments software migration governance (2015–2016)
Implementation Manager, Barclays — Cheque image clearing rollout (2014–2015)

Education & Certifications

Qualifications

🏆

PRINCE2 Practitioner

Project management certification

🏅

Certified Scrum Product Owner (CSPO)

Scrum Alliance

📊

BCS International Diploma in Business Analysis

3 of 5 modules complete

🎓

PGDip in Computing for Commerce and Industry

The Open University

🎓

BSc (Hons) Computer Studies

Undergraduate degree